Terms & Conditions

All Tours Egypt (LADY BIRD EUROMED TRAVEL) working all the time to satisfy any client intend to visit Egypt, So at the time you are exploring our web site, and decided to take one of our tour packages, just make an inquiry and one of our Tour Operators will answer your request including all your requirements. 

Upon accepting our Itinerary, 25% deposit will be required either by Credit Card, Bank Transfer to All Tours Egypt (LADY BIRD EUROMED TRAVEL), or Via Western Union, this to secure all your reservations, and once we receive your deposit our tour operator will send you e-mail with the final confirmation for your itinerary you have agreed. 

At the time you will receive our final confirmation via e-mail, you are kindly requested to answer All Tours Egypt via e-mail informing us that you have received and accepted our final confirmation. 

What about if the client asked for any modifications after accepting the final confirmation?
Once the client accepting All Tours Egypt final confirmation for his itinerary and asked for any adjustments, it will be subject to availability, however if adjustments were available no administrative fees will be charged, only charges will be applied for differences of Flight tickets, hotel or cruise category this in case space were available. 

Payment Policy:
Individual Bookings deposit: 
Individual Bookings will be required to pay 25% deposit from total amount upon booking at normal seasons this to secure all their reservations. 

Individual Bookings will be required to pay 50% deposit from total amount upon booking at the High Season “Christmas, New Year and Easter period” this to secure all their reservations

All Tours Egypt (LADY BIRD EUROMED TRAVEL) accepting the deposit by Western Union, Bank Transfer or by Credit Card (Visa Card or Master Card) 

Individual bookings rest of Payment: 
- Either On Cash basis upon Arrival to All Tours Egypt representative 
- Or by Credit Card (Should be Visa or Master Card ) upon Arrival, and it should be the same Credit Card of the same Traveler not any other Credit Card. 

Documents required for credit card Payment : 
in case you prefer to pay by Credit Card, kindly note that our Bank asking for the following documents “Our Banks regulations for payment by Credit Card”

  • Copy of your passport Signed with your signature 
  • Copy of your credit card both sides Signed with your signature
  • Written authorization signed from your side, which will allow All Tours Egypt to charge your credit card

Your signature should be the same signature on your credit card.

Group Bookings Deposit: 
Group bookings will be required to pay 50% deposit from total amount by Bank Transfer to All Tours Egypt (LADY BIRD EUROMED TRAVEL) bank account upon booking this to secure all group reservations. 

Group Bookings Rest of Payment: 
Group bookings will be required to pay rest of payment “The other 50%” by Bank transfer to All Tours Egypt Bank account maximum one month before the arrival date of the group. 

All Tours Egypt Bank details: 
Bank Name    : QNB Al Ahly
Bank Address    : 24 Morad St, Giza, Egypt
Bank Tel. No.    : (+2) 2 2580 3800
Bank E-mail    : info.QNBAA@QNBALAHLI.COM  
Account No    : 081131305126535 (USD account)
Swift Code    : QNBAEGCX
Account Name: Ahmed Mohamed Gabr ( Owner )
Bank website    : http://qnbalahli.com/Pages/default.aspx

Cancellation:
In case of cancelation, you are kindly requested to e-mail All Torus Egypt to cancel your Trip. 

The following charges will be applied in case of cancelation: 
45 days before arrival, 6% will be charged from the deposit as Bank fees transaction. 
From 40 to 30 days before arrival, 25% will be charged from total amount
From 29 to 15 days before arrival, 50% will be charged from total amount 
From 14 to 8 days before arrival, 75% will be charged from total amount
From 7 to 1 days before arrival, 100% will be charged (Total Amount of the Tour price)

Moreover there will be cancelation fees for domestic flights according to domestic Airline cancelation policy. 

Refunds:
Refunds will be made to the same account of the client and will be with the same method of payment the client has made, and in case of no show refunds will not be possible.

Accommodation:
Accommodation prices are per person in double room, single supplement will be with extra charge for Single accommodation, and for your information Hotel names as an indication of quality, but rooms might be reserved at another hotel of similar quality.

Our prices advertised on our Web Site are inclusive of service charges and taxes, all prices are subject to change without prior notice.

Children Policy:
Children under 6 years : Free of charge “Sharing parents room”
Children from 06/11 years : 50% from the adult price “Sharing parents room”
Child from 12 years and more : The same price of adult. 
Supplement for domestic or sleeper train reservations will be applied for children. 

Responsibility:
All Tours Egypt (LADY BIRD EUROMED TRAVEL) is a Travel Agency responsible for hotel reservation, Cruise, rail, vehicles and domestic reservations, and no liability for illness, injury, damage, delay, accident, loss, or irregularity to any person.
All Tours Egypt (LADY BIRD EUROMED TRAVEL) has no liability for force major, such as weather, governmental acts, God acts, or any other authorities, wars, riots, labor disputes, civil disturbances, mechanical breakdowns, theft, quarantines, acts of default, delays, cancellations or changes made by any hotel, carrier, or restaurant. No responsibility for any additional expenses.

Complaints: 
Any complaints with your holiday  once you are in Egypt, kindly notify All Tours Egypt immediately, and All Tours Egypt will do the best to solve any problem. In case your problem is not solved, kindly call All Tours Egypt chairman once you are in Egypt enjoying your tour, and for sure the chairman will solve your problem immediately, even after you return back home if you were not satisfied with All Tours Egypt services, write an e-mail to the Egyptian Travel Agent Association.

Tip:
Tip is subject to your satisfaction with All Tours Egypt Services, is not compulsory, it is customary, so if you were satisfied with All Tours Egypt services you can pay tip, and if you were not satisfied, kindly do not pay any tip, and at any case All Tours Egypt staff will appreciate tip, as tip will give the staff feeling that they have done their best and they have offered the excellent services by taking care of their clients.

Acceptance: 
At the time you have read our terms and conditions, it means that you have accepted and agreed all our Terms and conditions and agree to abide by them. 

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